Skip to main content

Atlassian Partner - from Uedem for NRW and all of Germany

Whether a classic use case, such as an IT department, or as a pioneer in special business areas, such as accounting: with APTIS, you have a partner at your side who takes a holistic view of digitalization. And with our consulting services, we start by analyzing your business processes. Very important: We stay on top of things and continue to support your company even after successful digitalization or optimization with the Atlassian tools. This allows us to keep working on improvements in direct dialog. 

dialog. Atlassian support from APTIS:
classic to highly specialized

Our Atlassian support is aimed at both admins and end users and covers all areas necessary for the smooth operation of your Atlassian tools. We offer tailor-made solutions and support you from administration to configuration and optimization of your Atlassian environment.

Support for admins

Administrators often face complex challenges when managing Atlassian tools such as Jira, Confluence, etc. Or there are simply too many small administrative tasks that need to be done. APTIS offers support tailored specifically to admins that goes beyond simple troubleshooting. Our services include:

  • System configuration:

    Support for the optimal setup and configuration of your Atlassian tools for maximum efficiency.

  • User administration:

    Help with the creation, administration and deactivation of users and the implementation of role-rights concepts.

  • Integration and automation:

    Support for the integration of Atlassian tools with other systems and automation of workflows.

  • Performance-Optimierung:

    Analyse und Verbesserung der Systemleistung, um sicherzustellen, dass Ihre Atlassian-Umgebung stets reibungslos läuft.

  • Security management:

    Implementation and review of security policies according to your compliance requirements and GDPR.

Support for users

Our support does not end with the admins - end users also benefit from our comprehensive range of services. We help your teams get the most out of Atlassian tools:

  • Training courses and workshops:

    Practical training courses and workshops for your employees, including best practices.

  • User requests:

    Fast and efficient processing of user requests.

  • Documentation and resources:

    Provision of comprehensible documentation and helpful resources.

E-training and customized support

In addition to more traditional support, we also offer support for e-training systems. Our support is customizable at any time and offers the perfect mix of operational and consulting support.

More about E-Trainings